How To Define Automation in the Next Normal?

Defining automation is an important step that you need to accomplish before implementing automation. 

How To Define Automation in the Next Normal?

Let’s first examine the definition of automation. As per the Oxford dictionary, automation defines as:

Automation is the use of control systems and machines to reduce human work in a process. Automation is achieved through a variety of mechanisms. These include control systems or computerized mechanical devices.

There are many examples of automation. These including self-checkout machines in supermarkets. It also has self-driving vehicles and automated roads that can be controlled remotely.

Other examples include automatic light switches, automatic doors, etc., where one does not need to press a button. But merely walk through it to activate it.

Automation is also used in factories for manufacturing products with the help of machines. For example, industrial robots are used to place an object in the right place and welder it into a product.

Robots uses for other operations such as painting, glueing, packaging, etc.

Efficiency of Automation

Automation efficiency does measure by how quickly it can complete a task compared to how long it would take a human worker to do it.

For example, a robot can manufacture products quicker than a human worker and is more efficient at doing so. However, when considering the cost of the resources used to make such a robot (money spent on machinery cost) and maintenance cost (also money spent), humans might be cheaper than robots in some cases.

Automation does use in consumer electronics. It includes phones and computers, where one can switch off their phones by pressing one button and start the device by pressing another button.

Some cars today have automatic features. It includes park assist, allowing one to drive into parallel parking spaces without pressing any buttons or taking any manual actions whatsoever while driving.

Defining Automation: Safety of Automation

Safety measures did take when implementing automation. For example, in factories, some sensors detect any human workers in the vicinity of an automated machine that could harm them.

If a person does detect, the automated machine stops working and waits for the worker to clear the area before working again. Similarly, when a person enters a car, it stops moving until the person has stopped driving by pressing the brake pedal. 

Another example of a safety measure is automatic shut-offs in mobile phones. If one leaves the phone unattended for a long period without using it, there is a possibility that someone may take it or use it for their purposes. Therefore, mobile phones automatically shut down after some time of non-use to avoid such situations.

Defining Automation: Productivity and Effectiveness of Automation

Automation increases productivity and effectiveness in businesses through reduced costs and increased output. For example, one can manufacture products quickly when using machines rather than humans to perform certain tasks such as welding and glueing objects together. Therefore, you will produce more output in less time with the help of machines than with humans. 

When dealing with large corporations, many complex processes need to be completed or handled quickly. For example, when processing customer queries on a website like Amazon, you will need to process thousands of customer requests every hour.

If you have one person handling each query manually, you will not be able to handle all the requests. It happens since you will not be able to complete all the requests within an hour. However, use automation such as chatbots which can answer customer queries quickly and automatically. 

You will handle all the customer queries within an hour since chatbots can complete each request in seconds. Chatbots will also be able to handle thousands of requests per hour.

Therefore automation increases efficiency by reducing the time taken per task and increasing productivity. It does it by handling more tasks per hour or day than human workers.

Digital Transformation

Top Robotic Process Automation Vendors For 2021

The robotic process automation (RPA) industry grows rapidly and so is the number of vendors. Read on to see the best robotic process automation vendors. 

RPA combines machine learning and artificial intelligence. It mimics the work of a human employee to automate repetitive and mundane tasks. As result, the company achieves a more efficient workplace as they achieve more both in quantity and quality. 

This is why the number of companies turning into RPA grows exponentially. In fact, a recent study shows that the RPA market will climb from approximately $1 billion in 2020 to $2.7 billion by 2023.

How To Pick The Right Robotic Process Automation Vendor 

Hence, the market currently consists of tons of robotic process automation vendors. RPA is an investment so we want to pick the right vendor. Consider these two factors.

Depth Of Product Roadmap

Indeed, RPA bots are perfect for simple and routine tasks. However, you need a versatile and deep RPA solution to achieve huge and long-term growth. A great vendor has a product roadmap that can likely handle all the growth in your business. 

User Interface

Of course, an advanced RPA solution has a complex dashboard user interface. Moreover, it often requires software developers to program the RPA bots. 

Yet, you’ll find a simpler user interface if you want one. A factor that makes RPA famous is it enables non-technical staffers to set up bots. However, such a simple UI typically comes with some sort of sacrifice in upper-level functionality in bot capability. 

Indeed, you must first scrutinize a vendor before partnering with them. Assess whether their promises are reality or marketing. 

Best Robotic Process Automation Vendors 

The most famous robotic process automation vendors are:

  • UiPath
  • Automation Anywhere
  • Blue Prism

Our previous article presents an in-depth look at these robotic process automation vendors. However, this article will deal with other great RPA vendors. 


EdgeVerge is a subsidiary of India-based IT giant Infosys Technologies. This company is perfect for major enterprise companies, especially those heavily relying on consumer customer service. Moreover, EdgeVerve is a strong player in the call center industry. 

This vendor has a strong graphical UI that is easy to use. It also comes with business intelligence dashboards so you can see the ROI at a glance. 

However, some users demand better reporting on better performance. 


This is a great choice for SMBs seeking a more accessible start to the complexity of RPA. Softmotive focuses on ease of use and intuitive UI. Its UI allows the recording of human staff actions to more easily produce bots. But of course, more advanced automation often requires more technical staff. 

Furthermore, Softmotive is known for its affordable costs. However, it may need continued growth to be a top player in the large enterprise market. There’s also room for improvement in analytics. 


This vendor is perfect for companies that gather large quantities of unstructured data from myriad data pools. Furthermore, Kofax’s RoboServers tool allows users to see the system’s interface in a single, easily managed container – avoiding having to run the solution on every desktop. 

Digital Transformation

2021 Best Robotic Process Automation Companies

There are just tons of benefits in implementing robotic process automation (RPA). These robotic process automation companies are the best in the business. 

What is Robotic Process Automation? 

RPA is a relatively new software automation technology. It is programmable by users to accomplish business tasks. RPA automates routine and repetitive tasks like data entry to completing forms. Hence, it allows workers to focus on higher-value tasks. 

RPA combines artificial intelligence and machine learning in accomplishing tasks. It can copy the actions of an employee. Thus, RPA acts as a ‘personal assistant’ to employees. 

This technology comes with tons of benefits. For instance, it improves efficiency in the workplace. Since bots don’t need rest like humans, they contribute massively to the amount of work done.

Moreover, RPA bots almost make no mistakes. Hence, the quality of the work skyrockets. This is why many industries like healthcare, financial, and call centers turn into RPA. Experts anticipate that the RPA market will reach $2.7 billion by 2023 from $1 billion in 2020.

Top Robotic Process Automation Companies 

As mentioned, RPA is one of the most booming industries in the market. As result, the market also contains many tools. Overwhelmed by the choices? Read on to see the list of best robotic process automation companies. 


UiPath has a solid claim to the title of RPA leader. It has 3,000 employees. Furthermore, this company is perfect for large enterprises ready to invest significant resources in RPA. 

Moreover, UiPath has an extensive partner network. These are well-deveoloped partners helping UiPath retain their competitive advantage. UiPath has extensive product offering suitable for many verticals. Furthermore, UiPath is great for Windows-based users. 

This company is also known for its quick and responsive customer support. However, UiPath’s user interface is complex, requiring some machine learning experience. 

Automation Anywhere 

This is one of the leaders among robotic process automation companies. Automation Anywhere holds a strong market profile making them a “first look” for any potential buyers. Small and medium enterprises (SMEs) can also benefit from Automation Anywhere’s services as they are fully cloud and Saas-enabled. 

Moreover, Automation Anywhere is known for its fast implementation. Like UiPath, this company also has a responsive customer support. Its flexible architecture allows for easy scaling. Furthermore, its cost structure is typically affordable. 

Yet, more complex automations require extensive knowledge and technical staff. In some cases, API access in Automation Anywhere could be improved. 


BluePrism practically coined the term “RPA”. A team of software automation experts founded BluePrism in 2001. It now stands as one of the best robotic process automation companies. 

The company primarily targets large enterprises with huge resources. BluePrism offers free verison as a trial. Most of BluePrism’s clients come from financial services. 

BluePrism is a ss a secure and stable automation company. It has a wide array of partners. Furthermore, BluePrism is known for its supporting documentation which is critical in the RPA market. 

However, BluePrism doesn’t use bots to record human staff and mimic them. Moreover, the company’s design studio generally requires a more technical user.

Change Management Tools Change Management Tools Comparison

Automation Anywhere Vs UiPath

Which one should you opt for? In between Automation Anywhere vs UiPath, which is which? 

Constructive Comparison In A Competitive Market

The RPA landscape has evolved on a massive scale. Resulting in a wide array of choices of tools. Automation Anywhere and UiPath are just some of the renowned best choices. Moreover, they are one of the leading platforms when it comes to RPA.

Now, to help you weigh the two, let us first define each.

Automation Anywhere (AA)

Automation Anywhere is a robust and competent RPA tool. It can automate even the most complex of tasks. Which makes any complex workflow easy.

Moreover, Automation Anywhere makes use of conventional RPA. specifically in reading unstructured data. Also in comprehending the natural language of automation. Automation Anywhere has a Control Room. This is where automation tasks are prompted.

Best Features of Automation Anywhere

Smart Bots

AA lets users develop their own bots. These bots are trainable enough that can easily adapt to their programmed workflow. Moreover, it is these bots that ease the complexity of tasks. Because users can be confident enough that these bots will work just as they are assigned to.

Better Analytics & Insights

Along with the deployment of bots are the generating of reports. So the user can track how well the tasks are delivered. 

Moreover, these analytics are useful in gaining better insights. Thus helpful in delivering better solutions.

High-Security Advantage

Automation also presents the challenge of cyberattacks. But AA got you covered. This RPA tool employs high-class security protocols. Thus assuring its clients of optimum security with all the data entrusted.


While UiPath is another RPA tool designed especially for business analysts. Moreover, this tool empowers business tasks by reducing the human workforce. UiPath is also a less code RPA tool.

The following are the major functions of UiPath:

  • Flow-chart related tasks
  • Process modeling change management
  • Deployment management
  • Execution monitoring
  • Remote execution
  • Remote scheduling

Best Features of UiPath

Enhances Customer Experience

Since tedious tasks are left on the tool, companies can now focus on delivering better customer service. Not to mention how automation can speed up processes and operations. Thus providing a positive impact on customers’ demands.

Boosts Employee Productivity

As mentioned, automation takes off the tedious repetitive tasks from humans. So companies can better deploy human productive tasks to employees. Tasks that fit their level of expertise and profession, for instance.

Better Management

UiPath has a centralized management server. This server allows its users to manage all their bots in a single place. Moreover, this feature employs better security. Thus also resulting in better bot management.

Automation Anywhere Vs UiPath

  • AA is script-based. Whereas UiPath has a visual process designer feature.
  • Both tools have Macro Recorders. A feature that eases you into the deployment of automation.
  • AA is available via application-basis. However, UiPath offers both mobile and browser access.
  • AA has client-based architecture. On the other hand, UiPath uses cloud-based architecture.
  • When it comes to pricing, AA costs you more with its high-cost deployment. Unlikely with UiPath that offers an entry-level pricing cost.
Digital Transformation

Benefits Of Digital Transformation In Government

Digital transformation in government became a common thing in this digital era. And the results are great for both residents and employees. Digital transformation in government allowed more efficient and transparent public service. That is all possible with lower costs.

In this article, let’s check some of those benefits. These will strengthen the desire to implement the digital transformation in government.

Promotes Transparency

One example of this is automated workflows. These workflows automatically notify constituents every time a step in a government process is completed. Furthermore, publicly searchable databases enabled government agencies to save time and money. How? 

Many countries have a Freedom of Information law. This states that every citizen has a right to government transparency. Complying with open data requests was time-consuming before. But now, everyone can view the government’s data in publicly searchable databases.

Improves Convenience

Most consumers today expect everything to be online. For instance, online shopping and online banking made consumers’ lives easier. The same applies to the public sector. Before, constituents have to take a trip to city hall to avail of a service. 

Now, digital transformation in government made on-demand access. That is access to applications and other services possible. That is all with just a mobile phone and Internet connection. Governments now more efficiently process claims and applications. This results in higher constituent satisfaction.

Unifies Departments

All departments must have the same information. Centralized documents made this possible. Hence, this eliminated misunderstandings and gaps between departments. Furthermore, this improves the decision-making of all employees across all departments. Moreover, this reduces human error and bottlenecks.

Data Accessibility 

Cloud storage made inquiries easier. This saves time for all people as employees won’t have to spend hours digging through civic archives. Moreover, caseworkers can now access and update data files from their mobile devices. Furthermore, generating reports and analysis are now possible in a matter of seconds. They are possible in a matter of clicks.

Saves Space

Countless papers take huge space. Yet, cloud-based storage greatly saves space as it requires no physical space! Various papers that need to be stored for several years can be stored in the cloud. Say goodbye to rows of filing cabinets in office basements.

Cuts Costs

Printing and mailing documents to citizens cost the government huge money. Well, that is now not the case. Digital documents eliminate the cost of printing and mailing. Furthermore, online payment removed processing costs for transactions. 

Moreover, the government also saves money. This is because digital transformation in government needs less workforce. This also reduced maintenance and security costs.

Saves Employees Time

Misplaced reports and physically updating files unnecessarily take valuable time from employees. Cloud storage eliminates that problem. Furthermore, printing notes from a meeting and physically delivering them is not a thing anymore. That happened thanks to digital workflows.

Furthermore, property inspectors view and update the property’s file in real-time. That is possible with just a mobile device. Data entry is no longer needed. Furthermore, employees across all departments gain access to the updated data immediately.


Differences Between UiPath And Automation Anywhere

What are the differences between UiPath and Automation Anywhere? Of course, both of them were good Robotic Process Automation. Both of them too have a strong competitive advantage.

That only means the businesses and organizations have the opportunity to make decisions. Especially in selecting the leading platforms.

So, let’s consider each one of them and see what makes them differ from each other.

Automation Anywhere

We define it as the most prominent and robust RPA vendor. It offers the top RPA capabilities so you can automate complex tasks. Besides, this technology changes the entire operating process of an organization.

And like other RPAs, Automation Anywhere allows you to automate processes performed by humans. Also, it’s a web-based management system that uses Control Room to run automated tasks.

The Benefits Of Using This Platform

  • Continuous automation
  • Smart bots
  • Effective insights
  • Simple software, and
  • High-class security

The UiPath

We define UiPath as the Windows desktop RPA software. And it is designed specifically to empower business analysts. Thus, helping automate business processes within their companies.

This tool reduces manpower. It also contains less code like ‘.net’ scripting language. Moreover, it focuses on activities related to flow-chart.

Benefits Of Using UiPath

  • Customer experience
  • Increased productivity, and
  • Management capabilities

The Differences Between UiPath And Automation Anywhere

In General Terms

  • Automation Anywhere is more script-based. On the other hand, UiPath has visual process designers. But both of them have Macro Recorders, which helps speed up process mapping.
  • In terms of access, Automation Anywhere has an application-based entrance. While UiPath has both browser and mobile access.
  • When speaking to architecture, Automation has a client-server based architecture. Whereas in UiPath, it uses a cloud-based architecture.
  • Automation Anywhere has a high cost of deployment. On the contrary, UiPath has entry-level pricing.
  • Automation Anywhere can manage high scale robot deployment. While UiPath, on the other hand, debugging highlights breaks in all types of projects.

In Terms Of Security

Automation Anywhere’s security feature assures its customers that their data is safe and protected. Additionally, it can enforce fine-grained role-based access control.

UiPath, on the other hand, contains best in class, enterprise-level security. As well as auditing capabilities that include role-based access control also.

In Terms Of Pricing And Cost

UiPath RPA pricing starts with 3,990 dollars per year per user. But the platform also offers a free open-source version, as well as a standard free trial version. So, users can test before committing.

Meanwhile, Automation Anywhere begins at 995 dollars for a single payment per user. And like UiPath, Automation Anywhere also offers a free trial version. However, it has no open-source version.

The Architecture

Automation Anywhere’s architecture has 3 core components:

  • Control room
  • Bot creator, and
  • Bot runner

On the other hand, UiPath’s architecture contains 3 pieces:

  • The UiPath Studio
  • UiPath Robot, and
  • UiPath Orchestrator

The Certifications

UiPath offers certifications within 2 separate tracks. First is their General Track. And it’s designed to establish a solid foundation from both technical and knowledge perspective.

The second one is their Developer Track. This one is for establishing a more in-depth level of expertise. Also, this is for testing certification seekers’ ability to solve problems and identify processes.

Automation Anywhere, like UiPath, offers two categories of certifications. These are the following:

  • AA Certified Advanced RPA Professional, and
  • AA Certified Master RPA Professional