Digital Transformation

Digital Transformation Awards

Digital Transformation Awards.

Awards or prizes are the things you get because of your hard job. 

That is in the same case with digital transformation. There are many people behind the progress of this program. 

So, they got many successes and shaped them into who they are right now. 

In this article, we will talk more about the awards that digital transformation took. 

At the same time, we will know why these awards are vital to the market industry. So, we can take education on how we can do the same.

It will inspire and motivate us to do better.

Digital Transformation Awards

Through the help of technology, we find it more natural to do things. It gives us the power to develop on that part. 

In the same way, that is the way we can own this search and win to keep us.

So, it can point to a good outcome. It will have attention to many people.

Levels in Digital Transformation

The winners will depend much on the levels we are in. So, it will have the same type of deciding. 

At the same time, it is a way you can order these kinds of achievements in a similar place. 

Digital transformation varies in its types of levels. Whether on technology, services, and social business.

As a result, they have many reasons you can choose from. 

You just have to decide which industry you want to go in.

It will be a way for you to have an easy way to the things you need to do.

Judging And Criteria

There are different ways with looks to judging and criteria. It is also the same with levels. 

The regional panel will have to explain these businesses and leaders. 

These regional winners will have a great effect on the business. How?

That is through taking the title. It means that they have a good character because of their show.

At the same time, it will help with concerns to their buyers to know what they need.

This kind of awards day will be like an open chance for everyone.

You will be able to reach many friends that will help you with your growth. At the same time, make contact with them.

WalkMe Entrepreneurs

That is the same way with WalkMe. They have many leading and strong managers. 

That is because of the advanced learning they got from the things they learned. They used these lessons with their buyers. It resulted in many amazing events

Not only now, but in the future. Creating a good reputation in the industry might take time.

Thus making it worthwhile when we do. So, awards are just tips.  

But, the benefit of their name in the digital business will be worth it.

You may check many WalkMe articles that will increase what you learned at the same time.


Digital transformation awards are a good way to support everyone’s purposes. 

At the same time, it is also a good way to put a good name for your business.

Digital Transformation

Top Robotic Process Automation Use Cases In Retail

Physical robots are a core part of retail operations. Software robots follow suit. Take a look at these robotic process automation use cases in retail. 

Challenges In The Retail Industry 

The retail industry is currently on a rough road. The industry faces massive disruption due to online sales. For instance, a study conducted by FTI Consulting predicts that online sales in the US alone will double by 2023. This requires retail businesses to restructure processes top to bottom.

Yet, it’s not just the online sales that disrupt the retail industry. Some of the other challenges that the industry face are:

  • Rising production and labor costs
  • New technology disruptions
  • Uncertain labor availability
  • Rapidly changing customer expectations

Fortunately, robotic process automation (RPA) helps retail businesses retain a competitive advantage. RPA is the use of software bots to automate mundane and repetitive tasks. 

Thus, this relatively new technology comes with tons of benefits. A few of those are:

  • Transform work and boost productivity
  • Enhance customer experience
  • Deliver accurate and reliable results

As mentioned, online sales enjoy exponential growth. The retail industry faces a plethora of challenges. Hence, all retail businesses must adapt to the ever-changing business landscape. RPA is the key to retaining the competitive edge.

Robotic Process Automation Use Cases In The Retail Industry

The list of robotic process automation use cases in retail is exhaustive so this article will only list a few. Reading on will give you a bigger picture of what RPA brings for the industry. 

Sales analytics

Retailers comprehensively analyze huge amounts of data for marketing and consumer behavior analysis. A marketing strategy is effective only if it’s tailored according to the consumer’s interest. Furthermore, data helps businesses make well-informed decisions. 

Going through tons of data is overwhelming. Moreover, having such huge amounts of data is useless if you don’t know how to read it. Fortunately, RPA eliminates those pitfalls. It provides real-time insights into customers’ behavior and preferences. 

Additionally, RPA enables businesses to understand the actions of a client. This results in the timely deployment of specific actions to retain them. Moreover, RPA provides accurate sales forecasting which is critical in stock optimization. 

Marketing planning

Trade promotions are another core part of marketing. However, performing it manually costs huge amounts of resources. That is because productive trade promotions start with data collection and analysis. 

Yet, retail businesses may leverage RPA bots to accomplish the prerequisites of data collection and analysis. Moreover, RPA bots do such tasks much faster and more accurately than human employees. 

For instance, the food industry may leverage RPA bots for rebate management. It is a kind of sales promotion used mainly by food retailers as incentives or supplements to product sales. 

Launching new products

Fruitful collaboration is a must for a product launch to succeed. Hence, the R&D, manufacturing, and marketing should have streamlined communication for a more effective launch of new products. 

RPA is very trustworthy in this aspect. Moreover, it allows retailers to make adjustments to pricing, production, and stocks in close agreement with customers’ preferences. 

Digital Transformation

Top Digital Adoption Challenges and Solutions

Digital adoption is a necessity especially in this crisis we face. However, there are also digital adoption challenges. Find out the solutions here. 

It’s just amazing to see how technology shaped our lives. It transformed how we do business. It’s hard to think of anyone who does not own a smartphone. This makes digital adoption a must for all businesses. Hence, your business should keep pace and evolve with time.

A recent study showed that 82% of companies invest more in technology. Meanwhile, 70% of companies currently working on a digital adoption strategy. Yet, one thing is for sure – the road to digital adoption is long and windy.

In this article, let’s dig deeper at the common digital adoption challenges companies face. Furthermore, this article presents solutions on how to overcome those challenges. 

Fear of Change 

Most organizations are having a hard time letting go of ‘legacy technology’. This makes them resistant to change and don’t want to move to new technology. The problem is these legacy systems are already outdated. Hence, they are no longer useful for businesses.

For instance, these systems stopped receiving updates from their developers. Thus, you can’t even use them to run modern applications or services. Stakeholders won’t receive any return of investment (ROI) if their business keeps on running these legacy systems.

Stakeholders must see the benefits of modern technology. This will convince them that investing in technology is the right thing to do. Thus, IT department heads should well-present the ROI of digital adoption to stakeholders. 

For instance, digital adoption will make your employees more productive. Furthermore, it streamlines the business processes, resulting in much efficient work. Your company will also save time as maintenance of legacy technology unnecessarily consumes resources.

Inadequate analytics

There is no one-size-fits-all digital adoption strategy. You must first have a deep understanding of your customers before creating a plan. The key to that is to gather customer data.

Yet, data is useless if your business does not know how to interpret it. A business process management or BPM fixes this problem. There is a wide array of tools you can use to gather real-time data.

Lack of strategy

This is one of the digital adoption challenges most small and medium enterprises (SMEs) face. Of course, a proper strategy is a must if you want to succeed in digital adoption. Analyze what digital solutions suit best for your company. 

Furthermore, your strategy must address all the major concerns about ROI, training, and costs. A successful digital adoption has two main goals: better customer service and improves employee efficiency. 

Your employees are a critical part of your strategy. That is because your employees will drive the success of your digital adoption. Hence, it’s crucial that you make them a part of the process. Ask them what challenges they are facing. 

Multi-channel adaptation

Modern customers use a lot of channels to interact with brands. They may use their laptops or mobile devices in communicating with your brand. 

Hence, it is crucial to have many sales channels. Otherwise, you’ll lose a lot of potential customers. 

Digital Transformation

Digital Transformation Analytics and Its Impact

Digital transformation analytics. What is it? Also, how can it help in your digital transformation success?

Read on to learn more.

Digital Transformation Analytics

Today, digital transformation is not just a trend. Because of the COVID-19 pandemic, it drives more companies and businesses to transform.

We have also seen how it improves a lot of them. So, we can see other companies get inspired to innovate, too.

So, they can stand out among others. Even big companies are not exempted from transforming. After all, we should always strive for more.

For example, Google and Facebook continue to improve through DX. Today, Google invests in AI. Facebook also offers payment through their app.

Of course, smaller companies also transform. But how? Let’s take a look at how analytics helps even small companies and businesses.

Example of Digital Transformation Analytics

In this article, let’s consider how even small businesses transform. Even small ones like coffee shops should think about transforming.

But, you may wonder. Why would coffee shops transform?

Today, we can see a lot of coffee shops wherever we go. In some places, you can see one in almost every corner.

So, if you own or work for one, you may think that you need to be competitive. Or else, how can you survive and stand out?

Also, it’s important to keep your regular customers. As a result, you’ll attract more ones.

So, how can coffee shops transform without spending too much?

For one thing, they can install Wi-Fi connections for customers. So, customers will like to visit and stay. Especially those who work in coffee shops or younger ones.

But, it doesn’t end in getting more customers. Why?

These guest Wi-Fi connections will also collect data analytics. But how?

Guest Wi-Fi can determine what your customers search for. Like a type of coffee. Or a kind of cake.

You can also use those insights. So, you can give better offers to them.

Also, Wi-Fi connections can detect the number of hours they stay. So, you will know about your customer behaviors.

So, you can make smarter decisions based on those analytics.

Now, let’s consider more benefits of digital transformation analytics.

The Impact of Digital Transformation Analytics

Data is a very important part of DX. Why? Because you can connect it to your analytics.

Of course, these data need to be sorted. So, it should be with an accurate analysis.

But unlike before, you don’t need to manually sort it. Logbooks and physical sheets are so outdated.

Now, even technologies can get and analyze these data. For example, the following tech can help:

  • Spreadsheets
  • Apache Spark
  • IBM SPSS Modeler
  • Apache Spark
  • IBM SPSS Modeler

Now, what is the impact of digital transformation analytics?

Know customer behavior

Analytics from data helps you predict your customers’ behavior. So, you can understand what they need.

For example, credit card issuers can analyze their users’ transactions. So, they can find out how long their user stays.

Increase sales 

Now, companies use digital tools to increase sales. For example, they use CRM systems.

These customer relationship management systems can help them maintain and manage relationships with customers.

WalkMe also offers CRM training. So, businesses can retain their customers and add more.

Digital Transformation

Digital Transformation Data: What You Need To Know

What is digital transformation data? Also, how can data help in making your DX successful?

For one thing, data plays a huge part in improving. But, how?

Read on to learn more.

Digital Transformation Data

We have seen how digital transformation improved many businesses. Now, DX helps them survive. Especially now in the COVID-19 crisis.

But, this success won’t happen without the data’s help. Also, a transformation without last without this.

Really, why is data such a big part of DX? Here are three reasons why:

  1. Cut costs. DX needs investment in technologies. So, they need money. But, the return on investment is big. In the long run, these technologies will help them save money.
  2. Get insights. These insights will help them understand their customers better. So, they can make smarter decisions.
  3. People-focused culture. With DX, companies can listen to their customers’ and employees’ needs. So, they can give the best experience to them.

But, why should companies get data in a successful digital transformation? Let’s find out.

Why Digital Transformation Data

In this article, let’s consider the two areas where data plays a huge role:

  1. Internal: Better operations and workflow
  2. External: Better services and products

Internal: Better operations

Different organizations need different ways to transform. But, they share the same goals.

One goal of DX is to make the company or business better. Now, how does data affect operations?

Data makes operations streamlined. So, it’s better than before. How so?

First, DX makes processes automated. So, employees can do more tasks in a short period of time.

For example, a Japanese telecommunications company proved how this happens. Data helped their company create a new service. So, they can reach more customers.

With data, they were able to make ads. So, they understand their clients more.

Data can also help other industries in the following:

  • plan budgets
  • understand solutions
  • get the best resources
  • improve tasks

External: Better services and products

Another goal of digital transformation is to give better services and products. So, businesses can find new ways to earn.

Of course, this translates to more customers. And collecting data is one way to do so.

Today, customers demand personalization. And especially because they have high expectations.

Thankfully, digital adoption platforms like WalkMe can help them. How so?

WalkMe helps companies shift from reactive to proactive engagement with customers. So, they can anticipate what their customers need.

And if customers are satisfied, they are more likely to stay. After all, they continue to look for the best provider of their needs.

Data also brings product inventory to businesses. So, they will know about their products’

  1. stock numbers
  2. location
  3. production
  4. delivery date

This helps them know which products are in demand. So, they can add more and increase sales.

How to Apply Digital Transformation Data

So if you wonder, how can you apply digital transformation?

The first step is to determine your goals. So, you will not be lost.

To help you, here are some goals that companies need:

  1. Know customers more
  2. Boost productivity
  3. Reduce expenses
  4. Promote people-focused culture
  5. Make customer experience better
Digital Transformation

Digital Transformation for Dummies

Digital transformation for dummies. Are you new to digital transformation? Do you want to know what it means?

For many years, we’ve heard this trend before. We have also seen how it improves companies and businesses.

So, it’s vital that we learn about it. So, what is DX?

Read on to learn more.

Digital Transformation For Dummies: Technologies

Many people want to know what digital transformation is. But, they believe it is hard to understand.

So, what is DX defined easily?

The digital transformation uses technologies. So, companies and businesses become digital.

So, what are some examples of digital technologies?

  • Artificial Intelligence
  • Cloud Computing
  • Big Data
  • Blockchain
  • Internet of Things

But, that’s just the scratch on the surface. DX brings many amazing results. It includes:

  1. Making processes streamlined
  2. Improving customer experience

Still, it’s not just about applying technologies. It also needs strategies to survive.

Now, what are these strategies? This brings us to our next subtopic.

Digital Transformation For Dummies: Strategies

In this article, we will talk about the following strategies. These make DX possible:

  1. Leadership
  2. Strategies
  3. Disruption
  4. Technology
  5. Customer Experience


Without a good leader, DX would be hard to apply. Why is that so?

First, a digital transformation leader prepares the goals for the company. And this is important to share with the employees.

Second, the leader is responsible for making decisions. For example, he decides on the following parts:

  • methods
  • services
  • goals

Lastly, a good leader implements the right work culture. And the right culture has a huge role in success.


Disruption is the veins of DX. So, it powers digital transformation projects.

It also involves the following parts:

  • big data analytics
  • automation
  • collaboration

With these parts, it makes traditional companies to digital. So, it makes processes updated to the latest trends.

As a result, it lightens up the workload of employees. And it helps them become efficient. So, they’re more productive at work.


If disruption is the veins, technology is the heart of DX. Without technologies, why bother transforming?

Also, these don’t have to be big and expensive all the time. After all, there is no “one size fits all” technology.

For example, the retail industry can apply chatbots to customer service. In that way, they can assist them better.

WalkMe also helps companies give better customer care. How so?

It also promotes intuitive self-support. So, it increases better user experience. As a result, the customer becomes more loyal to the business.

And that brings us to the next strategy.

Customer Experience

In connection with the previous strategy, CX is vital for DX. Why so?

Before, companies believe that they are already giving their best. But, they tend to make decisions based on what they want.

CX promotes understanding customers more. So, they can give the right products and services to the right people.

Digital Transformation for Dummies: The Steps

Now, you may be curious how you can transform digitally. Here are three steps that can help:

  1. Make a new technology plan.
  2. Automate your processes.
  3. Connect your goals to your customers’ needs.

Taking these steps is crucial for companies and businesses. So, if you want to survive, transform now.

Digital Transformation

Digital Transformation Journey: An Overview

Where are you in your digital transformation journey? Is it going well?

Read on to learn more.

Digital Transformation Journey

When we are going on a journey, it won’t always be a smooth one. Naturally, there would be a lot of things that can hinder or slow us down.

It also happens in the digital transformation journey. Of course, there are a lot of advantages to DX. But, we still have to expect challenges.

So, how can we overcome these challenges? And what are the things that we should avoid?

Read on to learn more.

What Are the Challenges in the Digital Transformation Journey?

Today, businesses and companies benefit from DX. In fact, they agree that it made things easier.

In businesses, transactions are quicker and more digital. And we know that people nowadays crave for that.

It also enabled online stores. And that’s something that we need. Especially now that we are in the COVID-19 crisis. 

Plus, it saved physical stores from closing up. So, they can still reach customers that are staying at home.

But, they still experience challenges along their digital transformation journey. What are these?

In this article, let’s consider the following challenges:

  1. Cultural change
  2. Disruption in communication

Overcoming Challenges in Digital Transformation Journey

Cultural Change

Today, we’ve seen how trends come and go. What’s popular before is something we don’t even look at now.

That’s also true in businesses. What attracts users are constantly changing.

In DX, some cultures also don’t last. There are also those that may not work well in the future.

But with the help of a digital adoption manager, they can detect these earlier. So, they can adjust accordingly.

So, why is this important?

For one thing, adjusting quickly helps them remain in the industry. After all, who wants to not survive?

In companies, detecting this cultural change is also vital. DX surely changes a lot in their processes and tasks.

A lot of people are also involved in this change. So, it needs a measure of adjustment on their part.

But, watching out for this change can help. So, employees can be resilient to whatever decisions their admin makes.

Disruption in Communication

Of course, it’s not always a good day in the industry. It’s inevitable that we face technical problems. 

Communication is also something that’s not easy to do all the time. At some times, we also face misunderstandings. Especially over virtual communication.

This is also one challenge in the digital transformation journey. So, it affects the overall progress of DX.

For example, someone did something he doesn’t have to do. And that’s because of the misunderstanding in communication.

In reality, it’s not always easy to solve this challenge. But, there is still something that we can do.

For one thing, you can make a back-up plan. How so?

If we go back to our illustration of a journey earlier, we expect challenges. So, we prepare emergency tools. Knowing that we have those tools gives us relief.

At the same time, having a plan helps a business work on a misunderstanding quickly. Customers also feel that they could trust you. 

And that’s because of the quick response to the problem.

Digital Transformation

You Must Listen To This Digital Transformation Podcast

Want to stay updated with the latest digital transformation trends? A digital transformation podcast is key for that. Staying updated is critical to be successful in this breakthrough process.

Digital transformation is not just a one-time process. It is a continuous process that all companies must implement. Not doing so greatly risks your company staying in the competition. Indeed, this change enabled more efficiency and productivity in business operations.  

For instance, HR & finance move away from hand-operated processes. Now, these departments use automation for processes like payroll. This gives employees more time to focus on higher-value tasks. 

We can expect more innovative ideas this coming 2021. The COVID-19 pandemic showed flashes of such potential. Moreover, it is important to stay updated on the latest digital transformation trends. We have compiled some of the best digital transformation podcast to help you with that. Take note that the following list is in no particular order.

Trailblazers with Walter Isaacson

Each episode lasts for 30 minutes. This reveals the unknown drama behind some of the world’s biggest digital disruptions. Moreover, this teaches precious lessons learned along the way of such disruptions.

Digital Mindfulness

A London-based organization named Digital Mindfulness hosts this podcast. The said organization goals to be independent and not partial. Moreover, it also aims at the advancement of digital wellbeing.

The organization releases episodes weekly. Furthermore, it covers intriguing topics about business and the human impact of digital transformation. This is a must-listen podcast that will surely fuel your interest.

Digital Transformation Pioneers

If you’re looking to discover the hidden value of fundamental tools, such as:

  • Salesforce
  • SAP
  • Jira
  • NetSuite
  • Workday, and more

Listen to this podcast as it’s the right fit for you. Furthermore, this consists of interviews with the brightest experts and industry leaders. They present how innovation accelerates hyper-growth for businesses around the globe.

Etch Podcast

Etch has released more than 25 episodes. This is a digital transformation podcast to look out for this 2021. Why? It gives an inside look at business strategy. Furthermore, it gives listeners a deeper look at design leadership and innovation. Moreover, Etch gets insights from exemplary masters across different industries.

Digital Insights

Paul Boag keeps his listeners updated with the most advanced innovations. Those innovations include web and service design and user experience. Paul serves as a skilled UX designer and consultant. What makes this podcast great is each episode only lasts a few minutes. Furthermore, this podcast is good for people who don’t have much time to read long blog posts.

Gartner ThinkCast

Gartner ThinkCast releases two episodes per month. It is based in Stamford, Connecticut, U.S.A. Moreover, it puts you at the intersection of business and technology with insights from the experts on how to build a more successful organization, team, and career in the Digital Era.

And There You Have IT!

One detail that makes this podcast great is its playful name. Sirius presents this digital transformation podcast. Moreover, this forms discussions with industry leaders about information technology trends. Also, it discusses the impact of those trends on people and companies. 

Moreover, it gives valuable insight from IT security to cloud technology. This helps businesses not only survive but also grow.

Digital Transformation

Impacts Of Digital Transformation In Healthcare

Digital transformation in healthcare is one of the biggest and most crucial impacts of the digital age. In fact, many healthcare business owners feel overwhelmed by the changes brought by digital transformation (DX). 

You can’t simply invest in all emerging technologies. You have to decide which of those technologies are worth investing in. Furthermore, having your team agree on one option is another tough challenge.

DX is not just installing technology to speed up your business’ process. The process involves changing the mindset. Furthermore, DX means you have to let go of outdated resources even those resources started with the foundation of your business.

A Recap Of Digital Transformation In Healthcare

Digital transformation in healthcare completely reshaped the interaction between healthcare providers and patients. Some examples of how DX changed healthcare include:

  • Telemedicine
  • Electronic health records (EHR)
  • AI-enabled medical devices

Moreover, DX made data sharing between providers more efficient. Hence, this enabled providers to create quicker and more informed decisions.

Great effects of DX, right? However, many healthcare and pharmaceutical industries still struggle in implementing digital strategies. According to a recent study, only seven percent of healthcare businesses have gone digital. That is really low compared to 15 percent of other industries.

If you still haven’t implemented DX, it is not yet late. Yet, you need a comprehensive picture of the modern healthcare landscape

Digital Transformation In Healthcare Trends This 2021

Indeed, the digital transformation made the lives of both patients and practitioners easier. Check out these trends that will continue to shape the digital transformation in healthcare in 2021.

Rise Of On-Demand Healthcare

The lives of most people become busier than ever. Most patients seek on-demand healthcare because of their busy schedules. Hence, you must consider mobility in content marketing. It is not hard to see why. 

According to statistics, 52% of all web browsing in the world occurs on mobile devices as of 2018. Hence, you must reach your target audience on their mobile phones.

Virtual reality

Before, most people viewed treatment via virtual reality as impossible. However, VR became a hit starting in 2018. VR changed the way patients receive their treatment.

For instance, pain management doctors saw opioid prescriptions as the only way to treat chronic pain. This resulted in the worst drug crisis in American history. Yet, millions of people still suffer from chronic pain. 

CDC suggested that VR is a safer and more efficient alternative to drugs. Many practitioners now use VR to treat not only pain but also emotional sickness and stroke.

Furthermore, that is just a small part of what VR can do for healthcare. Many doctors and residents now use VR simulations to improve their skills. Furthermore, these helped surgeons plan complicated surgeries. Moreover, VR headsets motivate wearers to exercise. VR also opened an opportunity for children with autism to navigate the world.

Wearable medical devices

In the digital age, patients now focus more on prevention and maintenance. Furthermore, patients demand health information more frequently. Hence, healthcare companies invested in developing wearable devices. These enabled practitioners to monitor the conditions of high-risk patients regularly.

Digital Transformation

Build An Effective Roadmap For Digital Transformation

The market today is moving very fast and tech-heavy. Hence, you need an effective roadmap for digital transformation for your business. Otherwise, you risk getting knocked out by your competitors.

Huge companies invested in implementing a roadmap for digital transformation. For instance, Uber transformed the taxi industry. Additionally, the retail giant Amazon launched Amazon Go in 2019. It is a cashier-less checkout store that enabled a better customer experience. Moreover, Google recently invested in creating self-driving vehicles.

These are just some examples from many companies that implemented digital transformation (DX). A roadmap for digital transformation is essential for all businesses regardless of their size. However, implementing a successful DX doesn’t happen overnight. Furthermore, it is a continuous process that requires careful planning.

Steps In Creating A Roadmap For Digital Transformation

Don’t know where to start? In this article, we provided tips on how to create an effective roadmap for digital transformation. But first, everyone must understand how important a roadmap for digital transformation is. This is not for the faint-hearted. Furthermore, deep commitment, massive investment, and clear targets are essential for a DX.

DX starts from the top

A successful DX is impossible if the CEO and other business leaders won’t commit to the process. A CEO commitment is critical in any major challenge. Yet, a CEO simply agreeing to a DX is not enough. He or she must communicate the vision and why it needs to be done. 

Furthermore, a CEO must daily engage with the process. In fact, they have to be single-minded and aggressive in driving DX. A CEO’s sponsorship is not enough. He/she must be very active in the process.

Set clear, ambitious targets

Having clear, ambitious targets is essential before investing in DX. Why? First, it helps companies see how can digital technology deliver immeasurable benefits. Hence, it will be easier for a company to take huge steps in implementing DX.

Second, clear targets prevent businesses from backing out when situations get tough. Third, this instills discipline in the process since targets set the bar on what to reach.

Secure investment

Nothing good comes easy, especially when it comes to DX. The process often requires huge investments. For instance, companies with outdated systems might need to double their current spending over a five-year period. An investment might result in lower profits for a while. However, not investing might harm your profits in the long run.

Appoint a high-caliber launch team

This is a very critical step in implementing DX. Appointing a CDO as head of the team is a smart move. A CDO ensures that appropriate skills and technology are in place. He/she provides smart guidance throughout the process. 

Set up a digital unit that is independent of the organization. This enables your company to develop new ways for DX without compromising its current operations.

Nurture a digital culture

A roadmap for digital transformation doesn’t only involve installing technology into how the company operates. These methods also need to embed in the culture of the organization. This entirely changes the focus of a company.